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Often times, dreams are elusive. Try as you might, you
just can't seem to reach them. Not so with Larry's Home Oxygen.
When Larry Jantzen decided in 1997 to start his own home medical equipment
store, he immediately began planning and research necessary to make his
dream a reality. He and his wife, Audrey, quickly signed up for the
OSBDC/SCORE workshop "Do You Really Want to Open Your Own Business?" and set
about building a network of advisors and consultants that could help them
along the way. "A lot of times, new business owners take the stance that
they don't need anyone's help," according to long time SCORE chairman, Bob
Wilcox. "That wasn't true of Larry and Audrey. They weren't
afraid to ask questions, seek out assistance, or listen to counsel. I
think that was our first clue that these people were going to be
successful."
The company's service and care for their patients is undoubtedly one of
their strongest qualities. "We deliver equipment to our patient's
homes and instruct them or their family members in how to use it," says
Jantzen. "We are on call 24 hours every day to assist patients and
referral sources with new equipment set-ups or equipment usage issues or
problems."
Larry's Home Oxygen provides all types of home medical equipment such as:
oxygen, CPAPS, BliPAPS, Power Wheelchairs, Scooters, Lifts, Ramps, Manual
Wheelchairs, Walking Aids, Bath Aids, Nebulizers, Aspirators, Hospital Beds
and much, much more. "We strive to take care of all of your patient's
medical equipment needs," says Jantzen. "We even added repair services
for patients that already own a power wheelchair or scooter and simply need
it fixed."
With customer service being one of their prime issues, the company
accepts assignment from insurance companies on most of the equipment they
sell. "That saves the patient from having to come up with the money
for services in advance, and then wait for a long period of time to be
reimbursed," notes Jantzen. "We will also work out payment plans for
their co-pay portion or to purchase equipment that their insurance won't
cover."
"Our clients are our business," recognizes Jantzen. "It is in our
best interest to serve them well."
By all accounts it would appear that the company does just that. It
has grown in a little over five years from a one-man operation to a staff of
12, which include eight full-time and two part-time employees in addition to
the owners.
"This is truly amazing management team," says Bill Gregory, Regional
Director of OSBDC, "They are constantly working to stay ahead of the curve,
which is imperative in today's fast paced and competitive environment.
It sets them apart from many of their peers."
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